Refund or Return Policy for Digital Products

At WebGPG, we are committed to providing high-quality digital products and ensuring customer satisfaction. However, due to the nature of digital products, all sales are final, and we do not offer refunds. Please review our policy below for further details.

  1. Products Covered:

    • Website designs editable in Canva

    • Website files powered by WordPress

  2. Eligibility for Fix:

    • Customers have 5 working days from the date of purchase to report any issues with the digital products.

    • Refunds are not available. We offer a free fix for issues related to damaged files or non-working links.

  3. Conditions for Free Fix:

    • The product files must be damaged, or the download link not working.

    • Customers must provide the order ID and proof of a video showing that the digital products are damaged.

  4. Requesting a Fix:

    • To request a fix, customers should send a message via our website contact form or email us at connect@webgpg.com.

  5. Exclusions:

    • There are no specific exclusions; all digital products are covered under this policy.

We strive to address all issues promptly and ensure a satisfactory resolution for our customers. If you have any questions or need assistance, please do not hesitate to contact us.